Terms and conditions
Booking a course
Short course bookings are processed through our Online Store. By booking a place the delegate (the person attending the course) is bound by the terms and conditions outlined below in addition to the Online Store Terms and Conditions.
Bookings for all courses close at 12 noon the day before the course starts. If bookings are closed, please contact scharr-scu@sheffield.ac.uk to determine whether any places are available.
Delegates will have the opportunity to raise any accessibility needs when booking through the Online Store. If you have any questions or concerns at any time, please contact us at scharr-scu@sheffield.ac.uk.
By booking a place on a course, the delegate agrees to comply with all applicable policies and regulations of the University.
Course suitability
The delegate will be solely responsible for determining whether the course is sufficient and suitable for their needs. The University does not guarantee the proficiency of a delegate's abilities upon completion of the course.
The delegate agrees to comply with all applicable policies and regulations of the University.
Payment of course fees
Payments can be made via debit or credit card or a PayPal account at the time of booking. Alternatively, you can provide a purchase order to receive an invoice. Invoices must be paid within 30 days of receipt.
Fees are payable in GBP.
The fee is displayed on the course website.
All fees are VAT exempt.
Postponement or cancellation of courses
We (the Short Course Unit) reserve the right to postpone or cancel courses. We will aim to give delegates at least one week's notice. They can choose to transfer to a later date of the same course or get a full refund.
In the event of staff absence, course faculty and / or course content may change.
Cancellation of booking by the delegate
Should the delegate wish to cancel a booking please contact us at scharr-scu@sheffield.ac.uk.
Cancellations at short notice may not be entitled to a full refund.
Alternatively if the delegate wishes to transfer their place on the course to a colleague, please contact us with the details.
Non-attendance
If the delegate fails to attend the course without notice no refund will be provided.
Refunds
Refunds shall be credited in GBP to the payment method used in the original purchase.
The University of Sheffield will not be liable for any losses incurred as a result of currency fluctuations or exchanges.
Course delivery and materials
All our courses are delivered online and in English. They are scheduled according to UK time zones.
Online delivery is conducted via the Blackboard Virtual Learning Environment (VLE), supplemented by a Google Site containing course materials available to delegates for three months after the course.
Details on the accessibility of Blackboard Collaborate can be found here.
Some courses may require specific software to be downloaded prior to the start of the course at no extra cost to the delegate.
Courses are not recorded.
All course materials are the intellectual property of the University of Sheffield.
Delegate conduct
Delegates are expected to conduct themselves in a professional and respectful manner at all times during the course. This includes interactions with the course faculty, fellow delegates, and any other individuals involved in the course.
We are committed to providing a learning environment that is free from harassment, discrimination, and bullying. Delegates must treat others with respect, regardless of race, gender, sexual orientation, religion, age, disability, or any other characteristic.
Active participation is encouraged and often essential to the learning experience. Delegates are expected to engage constructively in all course activities, including discussions, group work, and assignments.
Delegates should strive to attend all scheduled sessions and be punctual. If a delegate expects to be late or absent, they should notify us at scharr-scu@sheffield.ac.uk as soon as possible.
All course materials provided are for the delegate's personal use only. Unauthorised distribution, copying, or reproduction of these materials is strictly prohibited.
For courses conducted online, delegates should:
- Ensure they have a stable internet connection and suitable environment for learning.
- Mute their microphones when not speaking to avoid background noise.
Certificates
Courses are not accredited.
A certificate of attendance will be emailed to the delegate after their completion of the course and submission of the course evaluation form.
GDPR and data protection
The Short Course Unit adheres to The University of Sheffield’s policy on GDPR and Data Protection.
In-person courses
All courses will be held at the University of Sheffield campus or other University buildings in Sheffield.
Any changes to the planned venue will be communicated to delegates promptly wherever possible. The University is not liable for any delegate-incurred costs due to a change of venue.
In the event of a course cancellation, the University of Sheffield will not be held liable for any loss, including but not limited to travel expenses, accommodation costs, or any other expenses incurred by the delegate.
Delegates who are non-UK residents must follow all UK entry and visa rules and get the required approvals to attend the course. If the UK authorities reject a visa or entry application, the delegate still has to pay the course fee as stated in these Booking Terms and Conditions.
The delegate must confirm they have all required visas, permissions, and approvals for their stay in the UK and for attending the course.