Professor Elaine Toms
Management School
Chair in Information Innovation and Management
e.toms@sheffield.ac.uk
+44 114 222 3441
+44 114 222 3441
Room C100, Sheffield University Management School
Full contact details
Professor Elaine Toms
Management School
Room C100
Sheffield University Management School
Conduit Road
Sheffield
S10 1FL
Management School
Room C100
Sheffield University Management School
Conduit Road
Sheffield
S10 1FL
- Publications
-
Books
- Researching Serendipity in Digital Information Environments. Springer International Publishing.
Journal articles
- Knowledge Work Activities of a Systematic Review Task. Proceedings of the Association for Information Science and Technology, 60(1), 1116-1118.
- Representing search tasks in an information use environment : a case of English primary schools. Journal of Documentation, 75(6), 1370-1395. View this article in WRRO
- View this article in WRRO Using classroom talk to understand children’s search processes for tasks with different goals. Information Research, 24(1).
- How the information use environment influences search activities: a case of English primary schools. Journal of Documentation. View this article in WRRO
- Researching Serendipity in Digital Information Environments. Synthesis Lectures on Information Concepts, Retrieval, and Services, 9(6), i-91.
- Information work in information science research and practice. Proceedings of the Association for Information Science and Technology, 53(1), 1-5.
- Research perspectives on serendipity and information encountering. Proceedings of the Association for Information Science and Technology, 53(1), 1-5.
- Interacting with archival finding aids. Journal of the Association for Information Science and Technology, 67(4), 994-1008.
- Investigating serendipity: How it unfolds and what may influence it. Journal of the Association for Information Science and Technology, 66(7), 1463-1476. View this article in WRRO
- Examination of relationships among serendipity, the environment, and individual differences. Information Processing & Management, 51(4), 391-412.
- Report on the First Workshop on Supporting Complex Search Tasks. ACM SIGIR Forum, 49(1), 50-56.
- CLEF 2014. ACM SIGIR Forum, 48(2), 56-62.
- Untangling search task complexity and difficulty in the context of interactive information retrieval studies. Journal of Documentation, 70(6), 1118-1140.
- Development and assessment of the content validity of a scale to measure how well a digital environment facilitates serendipity. Information Research, 19(3).
- Evaluation methodologies in information retrieval dagstuhl seminar 13441. ACM SIGIR Forum, 48(1), 36-41.
- The ethical and social implications of personalization technologies for e-learning. Information & Management, 51(6), 819-832.
- Cultural heritage in CLEF (CHiC) 2013. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8138 LNCS, 192-211.
- User-oriented information retrieval. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 7757 LNCS, 76-85.
- Building a common framework for IIR evaluation. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8138 LNCS, 17-28.
- How is a search system used in work task completion?. Journal of Information Science, 39(1), 15-25.
- PROMISE retreat report prospects and opportunities for information access evaluation. ACM SIGIR Forum, 46(2), 60-84.
- Examining the generalizability of the User Engagement Scale (UES) in exploratory search. Information Processing and Management.
- The serendipity quotient. Proceedings of the ASIST Annual Meeting, 48.
- Encouraging serendipity in interactive systems. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 6949 LNCS(PART 4), 728-729.
- Understanding how webcasts are used as sources of information. Journal of the American Society for Information Science and Technology, 62(2), 343-362.
- Group participation in the search process?. Proceedings of the 2011 International Conference on Collaboration Technologies and Systems, CTS 2011, 69-76.
- View this article in WRRO Measuring the dimensions of serendipity in digital environments. Information Research, 16(3).
- "Would you trust your IR system to choose your date?" Re-thinking IR evaluation in the 21st century. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 6941 LNCS, 1.
- Evaluating hypertext: The qualitative-quantitative quandary. HT'10 - Proceedings of the 21st ACM Conference on Hypertext and Hypermedia, 211.
- The development and evaluation of a survey to measure user engagement. Journal of the American Society for Information Science and Technology, 61(1), 50-69. View this article in WRRO
- HT'10 - Proceedings of the 21st ACM Conference on Hypertext and Hypermedia: Foreword. HT'10 - Proceedings of the 21st ACM Conference on Hypertext and Hypermedia.
- The process of serendipity in knowledge work. IIiX 2010 - Proceedings of the 2010 Information Interaction in Context Symposium, 377-380.
- The effect of cognitive style and Curiosity on information task multitasking. IIiX 2010 - Proceedings of the 2010 Information Interaction in Context Symposium, 45-53.
- Examining group work: Implications for the digital library as sharium. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 6273 LNCS, 282-293.
- Dalhousie University University of British Columbia. IEEE Computer, 42(3), 60-66.
- Diverse approaches to "tasks" in information science: Conceptual and methodological insights. Proceedings of the ASIST Annual Meeting, 46.
- Image use within the work task model: Images as information and illustration. Journal of the American Society for Information Science and Technology, 60(12), 2416-2429.
- Chance encounters in the digital library. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 5714 LNCS, 192-202.
- Predicting stopping behaviour: A preliminary analysis. Proceedings - 32nd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2009, 750-751.
- wikiSearch - From access to use. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 5714 LNCS, 27-38.
- wikiSearch: Enabling interactivity in search. Proceedings - 32nd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2009, 844.
- What is user engagement? A conceptual framework for defining user engagement with technology. Journal of the American Society for Information Science and Technology, 59(6), 938-955. View this article in WRRO
- Understanding the information and communication technology needs of the e-humanist. Journal of Documentation, 64(1), 102-130.
- Using wikipedia to make academic abstracts more readable. Proceedings of the ASIST Annual Meeting, 45.
- Task effects on interactive search: The query factor. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 4862 LNCS, 359-372.
- Mapping collaborative information processes to stages of group development. Proceedings of the ASIST Annual Meeting, 45.
- Integrating the group within models of information processes. Proceedings of the ASIST Annual Meeting, 45.
- Fishing in query pools for task representations. Proceedings of the ASIST Annual Meeting, 45.
- Developing and evaluating a reliable measure of user engagement. Proceedings of the ASIST Annual Meeting, 45.
- TOIS reviewers January 2006 through May 2007. ACM Transactions on Information Systems, 25(4), 15-15.
- How consumers search for health information. Health Informatics Journal, 13(3), 223-235.
- Consumers' allocation of cognitive resources in web-based search: an exploratory study.. International Journal of Electronic Business, 5, 561-575.
- Information displays for managing shared files. Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHiMiT '08.
- Towards the use of genre to improve search in digital libraries: Where do we go from here?. Proceedings of the ASIST Annual Meeting, 44.
- Towards genre classification for IR in the workplace. ACM International Conference Proceeding Series, 176, 30-36. View this article in WRRO
- Enterprise search behaviour of software engineers. Proceedings of the Twenty-Ninth Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, 2006, 645-646.
- The effect of speech recognition accuracy rates on the usefulness and usability of webcast archives. Conference on Human Factors in Computing Systems - Proceedings, 1, 493-502.
- Measuring the acceptable word error rate of machine-generated webcast transcripts. Proceedings of the Annual Conference of the International Speech Communication Association, INTERSPEECH, 1, 157-160.
- How is information used? Applying task analysis to understanding information use. Canadian Journal of Information and Library Science, 29(3), 352-353.
- Developing a protocol for bioinformatics analysis: An integrated information behavior and task analysis approach.. Journal of the American Society for Information Science and Technology, 56, 469-482.
- Assessing tools for use with webcasts. Proceedings of the ACM/IEEE Joint Conference on Digital Libraries, 79-88.
- WiIRE: the Web Interactive Information Retrieval Experimentation System Prototype.. Information Processing & Management, 40, 655-675.
- Measuring User Perceptions of Web Site Reputation.. Information Processing & Management, 40, 291-317.
- ?I spent 1 � hours sifting through one large box. ??: Diaries as information behavior of the archives user: Lessons learned. Journal of the American Society for Information Science and Technology, 53(14), 1232-1238.
- Information interaction: Providing a framework for information architecture.. Journal of the American Society for Information Science and Technology, 53, 855-862.
- Usability of the Academic Library Web Site: Implications for Design. College & Research Libraries, 62(4), 355-367.
- Understanding and facilitating the browsing of electronic text. International Journal of Human Computer Studies, 52(3), 423-452.
- Does genre define the shape of information? The role of form and function in user interaction with digital documents. Proceedings of the ASIS Annual Meeting, 36, 693-704.
- The impact of information architecture on academic web site usability. Electronic Library, 17(5), 293-304.
- The Effectiveness of the Electronic City Metaphor for Organizing the Menus of Free-Nets.. Journal of the American Society for Information Science, 47, 919-931.
- HyperRAD: A case study in developing electronic manuals for archives. American Archivist, 58(3), 242-256.
- The basics of systems analysis and design for information managers. Information Processing & Management, 28(2), 281-282.
- Evaluating success in search systems. Proceedings of the American Society for Information Science and Technology, 42(1), n/a-n/a.
- Modeling the information behaviour of software engineers using a work - task framework. Proceedings of the American Society for Information Science and Technology, 42(1), n/a-n/a.
- Engagement as process in human-computer interactions. Proceedings of the American Society for Information Science and Technology, 42(1), n/a-n/a.
- Capturing, modeling and utilizing bioinformatics expertise. Proceedings of the American Society for Information Science and Technology, 39(1), 564-565.
- Recognizing Digital Genre. Bulletin of the American Society for Information Science and Technology, 27(2), 22-20.
Chapters
- View this article in WRRO Information activities and tasks In Bystrom K, Heinstrom J & Ruthven I (Ed.), Information at Work Facet Publishing
- Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): Preface In Kanoulas E, Lupu M, Clough P, Sanderson M, Hall M, Hanbury A & Toms E (Ed.), Information Access Evaluation. Multilinguality, Multimodality, and Interaction 5th International Conference of the CLEF Initiative, CLEF 2014, Sheffield, UK, September 15-18, 2014. Proceedings (pp. v-vi). Springer International Publishing
- User-centered design of information systems, Understanding Information Retrieval Systems: Management, Types, and Standards (pp. 65-76).
Conference proceedings papers
- Untangling Cognitive Processes Underlying Knowledge Work. Proceedings of the 2023 Conference on Human Information Interaction and Retrieval
- Can User Behaviour Sequences Reflect Perceived Novelty?. Proceedings of the 27th ACM International Conference on Information and Knowledge Management
- Understanding Engagement through Search Behaviour. Proceedings of the 2017 ACM on Conference on Information and Knowledge Management
- Overview of the SBS 2016 Interactive Track. CEUR Workshop Proceedings (pp 1024-1038), 5 September 2016 - 8 September 2016.
- SEADE Workshop Proposal - The Serendipity Factor. Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval - CHIIR '16, 13 March 2016 - 17 March 2016.
- The Relationship Between User Perception and User Behaviour in Interactive Information Retrieval Evaluation (pp 293-305) View this article in WRRO
- Search behaviour before and after search success. CEUR Workshop Proceedings, Vol. 1647
- Overview of the SBS 2015 interactive track. CEUR Workshop Proceedings, Vol. 1391
- Complex tools for complex tasks. CEUR Workshop Proceedings, Vol. 1338
- Overview of the CLEF 2015 Social Book Search Lab (pp 545-564)
- Supporting Complex Search Tasks (pp 841-844)
- Categorising search sessions. Proceedings of the 5th Information Interaction in Context Symposium on - IIiX '14, 26 August 2014 - 30 August 2014.
- Shefleld submission to the CHiC interactive task: Exploring digital cultural heritage. CEUR Workshop Proceedings, Vol. 1179
- The CHiC interactive task (CHiCi) at CLEF2013. CEUR Workshop Proceedings, Vol. 1179
- A pluggable work-bench for creating interactive IR interfaces. CEUR Workshop Proceedings, Vol. 1033 (pp 35-38)
- HT'10, Proceedings of the 21st ACM Conference on Hypertext and Hypermedia, Toronto, Ontario, Canada, June 13-16, 2010. HT
- Is there a universal instrument for measuring Interactive Information Retrieval? The case of the User Engagement Scale. IIiX 2010 - Proceedings of the 2010 Information Interaction in Context Symposium (pp 335-338) View this article in WRRO
- Online information seeking: Understanding individual differences and search contexts. 15th Americas Conference on Information Systems 2009, AMCIS 2009, Vol. 8 (pp 5568-5576)
- ACM/IEEE Joint Conference on Digital Libraries, JCDL 2007, Vancouver, BC, Canada, June 18-23, 2007, Proceedings. JCDL
- Overview of the CLEF 2005 Interactive Track (pp 251-262) View this article in WRRO
- Overview of the CLEF 2005 interactive track. CEUR Workshop Proceedings, Vol. 1171
- User strategies for handling information tasks in webcasts.. CHI Extended Abstracts (pp 1343-1346)
- Modeling task-genre relationships for IR in the workplace. SIGIR 2005 - Proceedings of the 28th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval (pp 441-448)
- Searching for Relevance in the Relevance of Search.. 5th International Conference on Conceptions of Library and Information Sciences, Vol. 3507 (pp 59-78)
- Measuring the user's experience with digital libraries.. Joint Conference on Digital Libraries (pp 51-52)
- The Effect of Task Domain on Search.. Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative Research (pp 303-312)
- Discovering and structuring information flow among bioinformatics resources.. Proceedings of the 26th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval (pp 411-412). Toronto, Canada, 28 July 2003 - 1 August 2003.
- Augmenting and Limiting Search Queries.. TREC, Vol. 500-251
- Measuring the reputation of web sites: A preliminary exploration. Proceedings of First ACM/IEEE-CS Joint Conference on Digital Libraries (pp 77-78)
- An approach to search for the digital library. Proceedings of First ACM/IEEE-CS Joint Conference on Digital Libraries (pp 341-342)
- Measuring the reputation of web sites: a preliminary exploration.. Joint Conference on Digital Libraries (pp 77-78)
- Selecting Versus Describing: A Preliminary Analysis of the Efficacy of Categories in Exploring the Web.. TREC, Vol. 500-250
- An approach to search for the digital library.. Joint Conference on Digital Libraries (pp 341-342)
- Serendipitous Information Retrieval.. DELOS, Vol. 01/W001
- Genre as Interface Metaphor: Exploiting Form and Function in Digital Environments.. Proceedings ndof the 32 Annual Hawaii International Conference on Systems Sciences
- What motivates the browser?. Exploring the Contexts of Information Behaviour (pp 191-208)
- Exploring the Information Landscape.. CHI Conference Companion (pp 63-64)
- Understanding the brevity of Web queries. Proceedings of the American Society for Information Science and Technology, Vol. 40(1) (pp 517-518)
- Priming the query specification process. Proceedings of the American Society for Information Science and Technology, Vol. 40(1) (pp 381-388)
- The role of context in search: Examining the effect of subject domain on the search interface. Proceedings of the American Society for Information Science and Technology, Vol. 40(1) (pp 543-544)
- Research group
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Operations Management and Decision Sciences (OMDS)
- Information Management and Decision Sciences