Professor Jeremy Dawson
PhD
Management School
Chair in Health Management
j.f.dawson@sheffield.ac.uk
+44 114 222 3238
+44 114 222 3238
B023, Sheffield University Management School
Full contact details
Professor Jeremy Dawson
Management School
B023
Sheffield University Management School
Conduit Road
Sheffield
S10 1FL
Management School
B023
Sheffield University Management School
Conduit Road
Sheffield
S10 1FL
- Profile
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Jeremy Dawson is Professor of Health Management, working jointly between the Institute of Work Psychology (within the Management School) and the School of Health and Related Research (ScHARR).
He is a statistician by background, but has worked in the fields of work psychology, management and healthcare since 1998.
Jeremy’s research focusses mainly on staff experience in the NHS (particularly in the areas of team working, human resource management, climate and culture in the NHS and equality, diversity and inclusion) and its links with outcomes, with current funded projects including an examination of factors affecting turnover of mental health staff, and topics such as measurement of general practice productivity, evaluation of interventions to improve staff well-being, and diversity and discrimination in the workplace. He provides advice to the NHS at a national level, as a member of both the NHS Staff Survey Advisory Group, and the NHS Race and Health Observatory Academic Reference Group.
He has also worked extensively on other topics, particularly team working processes, and work group diversity, work engagement and safety. He has a particular interest in areas of statistical methodology, including the testing and interpretation of interaction effects.
He was previously a Senior Research Fellow at Aston Business School, Aston University, where he was also director of the Institute for Health Services Effectiveness (IHSE), leading several large-scale projects including running the NHS national staff survey for its first eight years between 2003 and 2010.
He gained his PhD from Aston University in 2011.
- Research interests
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Jeremy's research falls broadly into three areas, with plenty of crossover between them – management of health care organisations, team working, and statistics.
Recent projects in health care include:
- a study of the effects of NHS staff engagement and experience on patient outcomes
- a longitudinal evaluation of Schwartz Center Rounds in the NHS
- the development and implementation of a tool to measure effectiveness of general practices.
Current work includes a study on the Retention of Mental Health Staff (RoMHS), an evaluation of specialist clinics for people suffering from multiple, medically unexplained symptoms (MSS3), and the Behaviour in Teams (BiT) study examining the benefit on giving teams feedback on their behaviour in meetings.
As a statistician he has also undertaken a wide range of methodological research, particularly regarding interpretation of interaction effects, measurement of work group diversity, and questionnaire development.
He has published over 70 papers in refereed academic journals in the fields of psychology, management, health care and research methods, as well as numerous project reports and articles in practitioner publications. He is an editorial board member of six journals, and an Associate Editor of both Organizational Research Methods, and the Journal of Business and Psychology.
- Publications
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Books
- Analysing Quantitative Survey Data for Business and Management Students. SAGE Publications.
Journal articles
- Does it matter how I behave before I step into the leader role? Intrapersonal behavioral shift in temporary leadership role transition and its effect on perceived leadership effectiveness. The Leadership Quarterly, 101844-101844.
- Cost-effectiveness of an extended-role general practitioner clinic for persistent physical symptoms: results from the Multiple Symptoms Study 3 (MSS3) pragmatic randomised controlled trial. Value in Health.
- 6437 Analysis of 17-OH-progesterone (17OHP) and androstenedione (A4) profiles to rationalise biochemical monitoring of CAH patients. Journal of the Endocrine Society, 8(Supplement_1). View this article in WRRO
- Team Affective Tone and Team Innovation: The Role of Affect Intensity and Diversity. Academy of Management Proceedings, 2024(1).
- Reviewing Methods Contributions: From Current & Previous Editors of Organizational Research Methods. Academy of Management Proceedings, 2024(1).
- Effectiveness of a symptom-clinic intervention delivered by general practitioners with an extended role for people with multiple and persistent physical symptoms in England: the Multiple Symptoms Study 3 pragmatic, multicentre, parallel-group, individually randomised controlled trial. The Lancet, 403(10444), 2619-2629. View this article in WRRO
- Protocol for a pilot cluster randomised controlled trial of a multicomponent sustainable return to work IGLOo intervention. Pilot and Feasibility Studies, 10. View this article in WRRO
- Twenty-Five Years at Organizational Research Methods: The Past, Present, and Future. Academy of Management Proceedings, 2023(1).
- Assessing the Response of Biomarkers to Anti-Inflammatory Medications in PIMS-TS by Longitudinal Multilevel Modeling: Real-World Data from a UK Tertiary Center. Pediatric Allergy, Immunology, and Pulmonology, 36(3), 94-103.
- Scaling up the “24/7 BHU” strategy to provide round-the-clock maternity care in Punjab, Pakistan: a theory-driven, coproduced implementation study. Health Research Policy and Systems, 20(1).
- Study protocol for the Multiple Symptoms Study 3: a pragmatic, randomised controlled trial of a clinic for patients with persistent (medically unexplained) physical symptoms. BMJ Open, 12(11), e066511-e066511. View this article in WRRO
- The impact of supportive leadership on employee outcomes during organizational mergers: an organizational-level field study.. Journal of Applied Psychology.
- Does international status affect competence ratings in newly formed multinational teams? The role of psychological safety growth and verbal behavior. Journal of Cross-Cultural Psychology.
- Analysis of therapy monitoring in the International Congenital Adrenal Hyperplasia Registry. Clinical Endocrinology.
- Automatic detection of behavioural codes in team interactions. Computer Speech and Language, 74.
- Encouraging openness in health care: Policy and practice implications of a mixed-methods study in the English National Health Service. Journal of Health Services Research and Policy.
- The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction : a cross-sectional analysis of NHS datasets in England. BMJ Open, 12(2).
- What are the functional consequences after TBI? The SHEFBIT cohort experience. Brain Injury.
- Search committee diversity and applicant pool representation of women and underrepresented minorities : a quasi-experimental field study. Journal of Applied Psychology.
- Vocational outcomes after traumatic brain injury; prevalence and risk factors after 1 Year in a multivariable model. Journal of Head Trauma Rehabilitation. View this article in WRRO
- Functional recovery after brain injury: Independent predictors of psychosocial outcome one year after TBI.. Clin Neurol Neurosurg, 203, 106561.
- Correction to: Openness in the NHS: a secondary longitudinal analysis of national staff and patient surveys. BMC Health Services Research, 20(1).
- Pygmalion in the pipeline: How managers' perceptions influence racial differences in turnover. Human Resource Management. View this article in WRRO
- Evaluating the use of covariance-based structural equation modelling with reflective measurement in organizational and management research : a review and recommendations for best practice. British Journal of Management. View this article in WRRO
- The effect of socioeconomic deprivation on 12 month Traumatic Brain Injury (TBI) outcome. Brain Injury, 34(3), 343-349. View this article in WRRO
- Institutional context and human resource management in Nigeria. Employee Relations, 42(1), 1-16. View this article in WRRO
- Global outcome after traumatic brain injury in a prospective cohort. Clinical Neurology and Neurosurgery, 186. View this article in WRRO
- Predicting functional recovery after mild traumatic brain injury: the SHEFBIT cohort. Brain Injury, 33(9), 1158-1164.
- Description of the predictors of persistent post-concussion symptoms and disability after mild traumatic brain injury: the SHEFBIT cohort. British Journal of Neurosurgery, 33(4), 367-375.
- Work engagement interventions can be effective: a systematic review. European Journal of Work and Organizational Psychology, 28(3), 348-372. View this article in WRRO
- Developing and evaluating a tool to measure general practice productivity: a multimethod study. Health Services and Delivery Research, 7(13). View this article in WRRO
- Differential effects of workplace stressors on innovation: An integrated perspective of cybernetics and coping. International Journal of Stress Management, 26(1), 11-24. View this article in WRRO
- Comparison of early and late depression after TBI; (the SHEFBIT study). Brain Injury. View this article in WRRO
- A realist informed mixed-methods evaluation of Schwartz Center Rounds® in England. Health Services and Delivery Research, 6(37), 1-260. View this article in WRRO
- Witnessing workplace bullying and employee well-being: A two-wave field study. Journal of Occupational Health Psychology, 24(2), 286-296. View this article in WRRO
- Antecedents of team innovation in health care teams. Creativity and Innovation Management. View this article in WRRO
- The incidence of anosmia after traumatic brain injury: the SHEFBIT cohort. Brain Injury, 32(9), 1122-1128. View this article in WRRO
- Examining the Indirect Effects of Perceived Organizational Support for Teamwork Training on Acute Health Care Team Productivity and Innovation: The Role of Shared Objectives. Group & Organization Management, 43(3), 382-413. View this article in WRRO
- The Role of Exposure in Treatment of Anxiety Disorders: A Meta-Analysis. Revista internacional de psicologia y terapia psicologica = International journal of psychology and psychological therapy, 18(1), 111-141. View this article in WRRO
- Prevalence of depression after TBI in a prospective cohort: The SHEFBIT study. Brain Injury, 32(1), 84-90. View this article in WRRO
- Investigating why and for whom management ethnic representativeness influences interpersonal mistreatment in the workplace. Journal of Applied Psychology, 102(11), 1545-1563. View this article in WRRO
- Building work engagement: A systematic review and meta‐analysis investigating the effectiveness of work engagement interventions. Journal of Organizational Behavior, 38(6), 792-812. View this article in WRRO
- Building and sustaining work engagement – a participatory action intervention to increase work engagement in nursing staff. European Journal of Work and Organizational Psychology, 26(5), 634-649. View this article in WRRO
- Employee involvement climate and climate strength: A study of employee attitudes and organizational effectiveness in UK hospitals. Journal of Organizational Effectiveness: People and Performance, 4(1), 18-38. View this article in WRRO
- A Socioecological Approach to Relational Demography: How Relative Representation and Respectful Coworkers Affect Job Attitudes. Journal of Business and Psychology, 32(1), 1-19. View this article in WRRO
- Harnessing demographic differences in organizations: What moderates the effects of workplace diversity?. Journal of Organizational Behavior, 38(2), 276-303. View this article in WRRO
- Capturing the carer's experience: a researcher's reflections.. Nurse Researcher, 23(5), 31-35. View this article in WRRO
- WRITTEN FIRST AID INFORMATION FOR PATIENTS IN THE EMERGENCY DEPARTMENT: A CLUSTER RANDOMISED CONTROLLED TRIAL. Emergency Medicine Journal, 32(12), 1000.1-1000.
- 24-Karat or fool’s gold? Consequences of real team and co-acting group membership in healthcare organizations. European Journal of Work and Organizational Psychology, 24(6), 929-950. View this article in WRRO
- Team Reflexivity and Innovation. Journal of Management, 41(3), 769-788. View this article in WRRO
- Development and psychometric evaluation of a new team effectiveness scale for all types of community adult mental health teams: a mixed-methods approach. Health & Social Care in the Community, 24(3), 309-320.
- Staff satisfaction and organisational performance : evidence from a longitudinal secondary analysis of the NHS staff survey and outcome data. Health Services and Delivery Research, 2(50). View this article in WRRO
- Moderation in Management Research: What, Why, When, and How. Journal of Business and Psychology, 29(1), 1-19. View this article in WRRO
- Culture and behaviour in the English National Health Service: Overview of lessons from a large multimethod study. BMJ Quality and Safety, 23(2), 106-115. View this article in WRRO
- The team climate inventory as a measure of primary care teams' processes: validation of the French version.. Healthc Policy, 9(3), 40-54.
- A controlled evaluation of comprehensive geriatric assessment in the emergency department: The 'Emergency Frailty Unit'. Age and Ageing, 43(1), 109-114. View this article in WRRO
- Getting diversity at work to work: What we know and what we still don't know. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 86(2), 123-141.
- Developing a measure of work uncertainty. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 86(1), 85-99.
- Managing diversity in organizations: An integrative model and agenda for future research. European Journal of Work and Organizational Psychology.
- A closer look at how we feel.. Nurs Stand, 26(43), 62-63.
- Benevolent Sexism at Work: Gender Differences in the Distribution of Challenging Developmental Experiences. Journal of Management, 38(6), 1835-1866.
- A multilevel study of the relationships between diversity training, ethnic discrimination and satisfaction in organizations. Journal of Organizational Behavior, 33(1), 5-20.
- WHY ORGANIZATIONAL AND COMMUNITY DIVERSITY MATTER: REPRESENTATIVENESS AND THE EMERGENCE OF INCIVILITY AND ORGANIZATIONAL PERFORMANCE. ACADEMY OF MANAGEMENT JOURNAL, 54(6), 1103-1118. View this article in WRRO
- The association between presenteeism and engagement of National Health Service staff.. J Health Serv Res Policy, 16 Suppl 1, 29-33.
- Well-structured teams and the buffering of hospital employees from stress. Health Services Management Research, 24(4), 203-212.
- Diversity faultlines, shared objectives, and top management team performance. Human Relations, 64(3), 307-336.
- The effectiveness of teams in organizations: A meta-analysis. International Journal of Human Resource Management, 22(13), 2749-2769.
- Team-based working and employee well-being: A crosscultural comparison of United Kingdom and Hong Kong health services. European Journal of Work and Organizational Psychology, 20(3), 305-325.
- Multiple component patient safety intervention in English hospitals: controlled evaluation of second phase. BRIT MED J, 342.
- Large scale organisational intervention to improve patient safety in four UK hospitals: mixed method evaluation. BRIT MED J, 342.
- The Top Management Team, Reflexivity, Knowledge Sharing and New Product Performance: A Study of the Irish Software Industry. CREATIVITY AND INNOVATION MANAGEMENT, 19(3), 219-232.
- A pre-post test evaluation of the impact of the PELICAN MDT-TME Development Programme on the working lives of colorectal cancer team members. BMC HEALTH SERV RES, 10. View this article in WRRO
- "I don't see me like you see me, but is that a problem?" Cultural influences on rating discrepancy in 360-degree feedback instruments. European Journal of Work and Organizational Psychology, 19(3), 259-278.
- The impact of leadership and quality climate on hospital performance.. Int J Qual Health Care, 20(6), 439-445.
- Multilevel analyses in marketing research: Differentiating analytical outcomes. Journal of Marketing Theory and Practice, 16(4), 321-340.
- Organizational climate and climate strength in UK hospitals. European Journal of Work and Organizational Psychology, 17(1), 89-111.
- Team creativity: More than the sum of its parts?. Research in Multi Level Issues, 7(7), 269-287.
- On the use of likert-type scales in multilevel data: Influence on aggregate variables. Organizational Research Methods, 10(4), 657-672.
- "high commitment" strategies: It ain't what you do; It's the way that you do it. Employee Relations, 29(3), 306-318.
- How innovation can alleviate negative consequences of demanding work contexts: The influence of climate for innovation on organizational outcomes. Journal of Occupational and Organizational Psychology, 80(4), 631-645.
- When promoting positive feelings pays: Aggregate job satisfaction, work design features, and innovation in manufacturing organizations. EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, 15(4), 404-430.
- Probing three-way interactions in moderated multiple regression: Development and application of a slope difference test. Journal of Applied Psychology, 91(4), 917-926.
- Boundary spanners' identification, intergroup contact, and effective intergroup relations. Academy of Management Journal, 49(6), 1252-1269.
- A test of basic assumptions of Affective Events Theory (AET) in call centre work. British Journal of Management, 17(3), 237-254.
- Reducing patient mortality in hospitals: The role of human resource management. Journal of Organizational Behavior, 27(7), 983-1002.
- HRM as a predictor of innovation. Human Resource Management Journal, 16(1), 3-27.
- Validating the organizational climate measure: links to managerial practices, productivity and innovation. J ORGAN BEHAV, 26(4), 379-408.
- Breast cancer teams: the impact of constitution, new cancer workload, and methods of operation on their effectiveness. BRIT J CANCER, 89(1), 15-22. View this article in WRRO
- Leadership clarity and team innovation in health care. Leadership Quarterly, 14(4-5), 393-410.
- The link between the management of employees and patient mortality in acute hospitals. INT J HUM RESOUR MAN, 13(8), 1299-1310.
- Learning in manufacturing organizations: what factors predict effectiveness?. Human Resource Development International, 5(1), 55-72.
- It's what you do and the way that you do it: Team task, team size, and innovation-related group processes. European Journal of Work and Organizational Psychology, 10(2), 187-204.
- Chief executive leadership style, consensus decision making, and top management team effectiveness. European Journal of Work and Organizational Psychology, 9(3), 401-420.
- Changes in depression symptoms over 10 years after TBI; a long-term prospective study. Brain Injury, 1-8.
- National Service Evaluation of the Quality of Care for Children and Young People with Congenital Adrenal Hyperplasia in the UK: Survey Responses from Patients and Clinicians. Hormone Research in Paediatrics, 1-11.
- Multivariable model to predict an ACTH stimulation test to diagnose adrenal insufficiency using previous test results. Journal of the Endocrine Society.
- SWAT 137: A 2x2 randomised factorial SWAT of the use of a pen and brief information leaflet to improve recruitment in a randomised controlled trial of a community-based clinic for patients with persistent physical symptoms. F1000Research, 12, 1136-1136.
- Quality of Life in Children and Young People With Congenital Adrenal Hyperplasia—UK Nationwide Multicenter Assessment. The Journal of Clinical Endocrinology & Metabolism.
- Post-concussion symptoms 1-year after traumatic brain injury: using the Rivermead Post-concussion Questionnaire to identify predictors of severity. Brain Injury, 1-8.
- Organisational citizenship behaviour as a protective factor against the occurrence of adverse nursing‐sensitive outcomes: A multi‐level investigation. Journal of Nursing Management.
- “Can differences in hospitalised mild traumatic brain injury (mTBI) outcomes at 12 months be predicted?”. Acta Neurochirurgica.
- Empirically Derived Dietary Patterns in UK Adults Are Associated with Sociodemographic Characteristics, Lifestyle, and Diet Quality. Nutrients, 10(2), 177-177. View this article in WRRO
- The Role of Adequate Resources, Community and Supportive Leadership in Creating Engaged Academics. International Journal of Environmental Research and Public Health.
- How Do Aggression Source, Employee Characteristics, and Organisational Response Impact the Relationship between Workplace Aggression and Work and Health Outcomes in Healthcare Employees? A Cross-sectional Analysis of the National Health Service Staff Survey in England. BMJ Open. View this article in WRRO
- What about me? The impact of employee change agents’ person-role fit on their job satisfaction during organisational change. Work & Stress, 1-17. View this article in WRRO
- Quantitative Models and Methods.
- Human resource management practices and organizational injury rates. Journal of Safety Research.
- Openness in the NHS: A secondary longitudinal analysis of National Staff and Patient Surveys. BMC Health Services Research.
- Effectiveness of a group intervention to reduce the psychological distress of healthcare staff: A pre-post quasi-experimental evaluation. BMC Health Services Research.
- The Role of Fairness Perceptions in Patient and Employee Health: A Multi-Level, Multi-Source Investigation. Journal of Applied Psychology.
Chapters
- The Behavior Analysis Coding System An Applied, Real-time Approach for Measuring and Improving Interactive Skills, CAMBRIDGE HANDBOOK OF GROUP INTERACTION ANALYSIS (pp. 584-593).
- Climate and Culture for Health Care Performance, The Oxford Handbook of Organizational Climate and Culture Oxford University Press
- Levels of Analysis (pp. 1-2). John Wiley & Sons, Ltd
Conference proceedings papers
- Testing Interaction Effects: Overcoming the Limitations of the Product Term. Academy of Management Proceedings, Vol. 2023(1)
- Teams’ Media Capabilities Repertoires: An Alternative Approach to the Study of Virtuality. Academy of Management Proceedings, Vol. 2023(1)
- Fathers’ Work-Family Conflicts and Children’s Work Earnings: A 17-year Dyadic Lifespan Analysis. Academy of Management Proceedings, Vol. 2022(1)
- Probing Non-Linear Three-Way Interactions. Academy of Management Proceedings, Vol. 2022(1)
- How to Write a Methodological Contribution: From the Editors of Organizational Research Methods. Academy of Management Proceedings, Vol. 2022(1)
- Blood pressure (BP) status in Congenital Adrenal Hyperplasia (CAH) - longitudinal analysis of real world data from the I-CAH registry. HORMONE RESEARCH IN PAEDIATRICS, Vol. 95(SUPPL 2) (pp 112-113)
- Variation of glucocorticoid dose and biomarkers in children with congenital adrenal hyperplasia longitudinal analysis of real world data from the I-CAH registry. HORMONE RESEARCH IN PAEDIATRICS, Vol. 94(SUPPL 1) (pp 26-26)
- International practice of therapy monitoring in congenital adrenal hyperplasia - Real World data from the I-CAH registry. HORMONE RESEARCH IN PAEDIATRICS, Vol. 94(SUPPL 1) (pp 67-68)
- Does National Status Influence Psychological Safety Growth in Newly Formed Multinational Teams?. Academy of Management Proceedings, Vol. 2020(1) (pp 10311-10311)
- The Effect of Socioeconomic Deprivation on Traumatic Brain Injury (TBI) Outcome. JOURNAL OF HEAD TRAUMA REHABILITATION, Vol. 35(2) (pp E233-E234)
- What Is the Outcome After TBI? The SHEFBIT Cohort Experience. JOURNAL OF HEAD TRAUMA REHABILITATION, Vol. 35(2) (pp E232-E233)
- Current Directions in Climate Level and Climate Strength Research. Academy of Management Proceedings, Vol. 2019(1) (pp 11215-11215)
- What is the Global Outcome after TBI? Experience with a Large Prospective Cohort. BRAIN INJURY, Vol. 33 (pp 26-26)
- Predicting Recovery after Mild Traumatic Brain Injury. BRAIN INJURY, Vol. 33 (pp 91-92)
- Prevalence of Depression after TBI in a Large Prospective Cohort; The SHEFBIT Study. BRAIN INJURY, Vol. 33 (pp 26-26)
- A Participatory Action Intervention to Increase Work Engagement in Nursing Staff. Academy of Management Proceedings, Vol. 2017(1) (pp 10633-10633)
- High-Performance Work Systems and Performance in the Healthcare Sector: A systematic Review of the Evidence. GIHRM Conference Programme
- Don’t Throw the Baby Out with the Bath Water: Making Use of Counterintuitive Regression Coefficients. Academy of Management Proceedings, Vol. 2015(1) (pp 17641-17641)
- Job Satisfaction and Supportive Leadership during Organizational Merger. Academy of Management Proceedings, Vol. 2013(1) (pp 11590-11590)
- Does
National Status Influence Psychological Safety Growth in Newly Formed Multinational
Teams. Academy of Management Annual Meeting Proceeding
Reports
- Sheffield City Region Test Bed, ‘Perfect Patient Pathway’ Final Evaluation Report View this article in WRRO
- The Diversity Dividend: does a more diverse and inclusive research community produce better biomedical and health research? View this article in WRRO
Working papers
- Review of diversity and inclusion literature and an evaluation of methodologies and metrics relating to health research. View this article in WRRO
Datasets
- Counterintuitive Regression Coefficients: Causes, Interpretations, and Solutions.
- Identified employee surveys: Pros, cons, what we know/don't know.
Preprints
- Analysing Quantitative Survey Data for Business and Management Students. SAGE Publications.
- Research group
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The Institute of Work Psychology (IWP)
Jeremy's work contributes strongly to both the Work and Wellbeing theme, and the Leadership and Teamworking theme. Since 2017 he has led the Behaviour in Teams research group.
- Teaching interests
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Jeremy is a statistician by background, and teaches a wide variety of subjects in the fields of statistics and research methods. Within the Management School he contributes to modules on research methods for management and psychology students, as well as supervising postgraduate students.
Within ScHARR Jeremy leads the HAR6045 Further Statistics for Health Science Researchers module, and a corresponding online learning module (HAR6061), which is also available to PhD students and for continuous professional development (CPD). He also contributes to two other statistical modules for medical or health students, and currently supervises two PhD students.
Some of this teaching has the aim of preparing students for using statistics in the wider world (e.g. statistics for work psychologists; critical numbers for medical students), whilst other areas are focussed on enabling students (particularly postgraduates) to do quantitative research.
He also provides additional statistical workshops for staff and PhD students within the Management School. These include everything from basic principles of research through to detailed workshops about topics such as questionnaire design and psychometrics, multilevel analysis and structural equation modelling.
He has also supervised students at all levels, including undergraduates, MSc, MBA, and PhD.
- PhD Supervision
Jeremy currently supervises the following PhD students:
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Hannah Boneham (Management School) - Leader-follower perception gap and follower well-being
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Sandie Buchan (Management School) - Disability-inclusive culture in the NHS
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Ruri Protopescu (Management School) - Improving well-being of healthcare staff: dealing with cumulative stressors
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