Student and staff WiFi (eduroam)
The eduroam wireless network enables students and staff at the University to access the internet across campus.
Connect to eduroam
New student at the University?
As a new student, you'll need to change or reset your University IT account password before accessing eduroam and other services.
- Change your password - if you know the password you used for your applicant account
- Reset your password - if you do not know the password for your applicant account
When you apply to the University, we create an applicant account for you. Around August 30, we upgrade this to a student account with access to the new student registration system. This allows you to complete pre-registration tasks and access all necessary student services, including eduroam.
After you change your password, follow the instructions to connect to eduroam from your device.
University of Sheffield students and staff
If you're a member of the University of Sheffield, you can connect to eduroam using the long username format, for example, ab1pp@sheffield.ac.uk.
Once set up, devices will also connect to eduroam when visiting other participating organisations in the UK and worldwide.
Find other participating eduroam organisations
Visitors
If you're visiting, and your home organisation is a member of eduroam, simply add the username and password you usually use to connect. Include your home organisation in your username, for example, username@organisation.ac.uk. Contact your home organisation if you have any problems.
If you’re from an educational organisation that is not a member of eduroam, we may be able to set up a temporary account for you. Contact IT Services with your details.
Connecting from different devices
Follow these instructions for connecting a range of devices to wireless.
Apple
- iPad
-
- On the home screen, tap 'Settings'.
- Tap 'Wi-Fi'.
- Turn the wifi slider on.
- Under 'Choose a Network', tap 'eduroam'.
- Type in your University username followed by @sheffield.ac.uk and enter your password.
- Tap the 'Join' button.
- On the certificate screen, tap 'Accept'.
- iPhone
-
- On the home screen, tap 'Settings'.
- Tap 'Wi-Fi'.
- Turn the wifi slider on.
- Under 'Choose a Network', tap 'eduroam'.
- Type in your University username followed by @sheffield.ac.uk and enter your password.
- Tap the 'Join' button.
- On the certificate screen, tap 'Accept'.
- Mac
-
- Select the wifi icon in the menu bar.
- Choose 'eduroam' from the available networks.
- Enter your University username followed by @sheffield.ac.uk and password.
- Click 'Connect'.
- Android phone and tablet
-
Identify what version of Android your device uses
- Go to 'Settings'.
- Select 'About Phone'.
- Select 'Software information'.
- Select 'Android version'.
Download the eduroam app
- Android 11, Android 12: Use geteduroam
- Android 8, Android 9 and Android 10: Use eduroam Configuration Assistant Tool (CAT) or geteduroam.
- Android 4 to Android 7: Use eduroam Configuration Assistant Tool (CAT)
Connect to eduroam using geteduroam
- Download geteduroam from the Google Play store.
- Open geteduroam.
- Type 'Sheffield' into the institution search.
- Select 'University of Sheffield'.
- Enter your University username and password.
- Select 'install'.
- When the confirmation screen appears, close the app.
Connect to eduroam using eduroam CAT
- Download eduroam CAT from the Google Play store.
- Open eduroam CAT.
- Select the manual search option.
- Enter 'Sheffield'.
- Select 'University of Sheffield'.
- Click 'install'.
- Enter your University username and password.
- Select 'Install'.
- Close the app.
- Chromebook
-
- Switch on your Chromebook
- Select your language and keyboard language from the top two menus
- In the third menu select 'eduroam'
- Click on the quick settings panel at the bottom right of the screen
- Click 'no-network'
- Click 'eduroam'
- Select the following settings:
- EAP method: PEAP
- Phase 2 authentication: MSCHAPv2
- Leave Server CA certificate as Default
- Leave Subject Match and Subject alternative name match blank
- In Domain suffix match enter shef.ac.uk
- Identity: enter your University Username followed by @sheffield.ac.uk
- Password: enter your University password
- Leave Anonymous identity blank
- Tick the 'Save identity' box
- Tick the 'Password' box
- Click 'Connect'
- Click 'Continue'
Kindle
- Kindle Fire
-
- Click on the settings icon top right of the screen.
- Select 'Wi-Fi'.
- Turn the wifi on.
- Select 'eduroam'.
- Select the following settings:
- EAP method: PEAP
- Leave Phase 2 authentication blank.
- Leave CA Certificate and User Certificate as unspecified.
- Identity: enter your University Username followed by @sheffield.ac.uk.
- Leave Anonymous identity blank.
- Enter your University password.
- Tap 'Connect'.
- Kindle Touch
-
- Press the home button.
- Tap the menu button.
- Tap 'Turn On Wireless'.
- Tap the menu button.
- Tap 'Settings'.
- Tap 'Wifi Networks'
- Select 'eduroam'.
- Enter your University username and password.
- Tap 'Connect'.
Linux
- Ubuntu
-
Using the CAT installer
- Visit cat.eduroam.org.
- Select 'University of Sheffield' as the institution.
- Download the Linux installer (this is a python script named eduroam-linux-UoS.py).
- In terminal, navigate to the directory you saved the script.
- Check you have Python installed and, if so, what version.
- If you do not have python installed use your distribution’s package manager to obtain it.
- If you have python3 installed you will need to edit the first line of eduroam-linux-UoS.py. Use the 'vi eduroam-linux-UoS.py' command and change #!/usr/bin/env python to read #!/usr/bin/python3.
- You need to make the script executable. Enter the command ‘sudo chmod 700 eduroam-linux-UoS.py’.
- Enter the command ‘./eduroam-linux-UoS.py’ to run the script
- You will be prompted with pop-ups to confirm you are entering details for the University of Sheffield.
- Enter your University username and password.
Using the manual method
Read our Knowledge Base article on connecting your Linux device to eduroam (staff or student login required)
Windows
- Windows 10 and 11
-
- Click the 'Wi-Fi' icon in the quick setting panel on the right-hand side of your screen.
- Select 'eduroam'.
- Click the 'Connect' button.
- Enter your University username and password.
- Click 'OK'.
- Click 'Connect'.
You can find certificates and the Configuration Assistant Tool (CAT) for eduroam specific to your device by following the link eduroam CAT.
In line with the IT Code of Connection any device connecting to eduroam must be running an operating system that is currently supported and receiving security patches. Older, unsupported operating systems will not be able to connect to the eduroam network. eduroam requires that a device supports a minimum of TLS 1.2 to connect.
If you need additional help connecting to the wireless network contact the IT Service Desk (staff or student login required), or talk to staff on the Tech Bar in the Information Commons.
Unsupported devices
- Games consoles
-
Unfortunately, games consoles don't support our eduroam wireless network. You can register them to connect to the internet using our wired network or an alternative wireless network.
Connecting games consoles to the University network (staff or student login required)
- Wireless printers
-
Wireless printers can't be connected to eduroam wireless. You'll need to connect to your printer using a USB cable.
Find out about printing using the University printing service (staff or student login required).
- Other unsupported devices
-
- Some Android devices
- Some BlackBerry OS7 devices
- FirefoxOS smartphones
- Nook eReader
- Original Kindle
- Chromecast
- Apple TV
- All games consoles
This is not an exhaustive list - to find out if your device is compatible you can speak to the IT Service Desk.
Terms of use
When you connect to eduroam, you agree to the following rules and regulations