Vacancies and recruitment in IT Services

Current vacancies

Product Manager

In this role, you'll collaborate with the Head of Product and other members of the Product and Delivery communities, as well as wider university stakeholders, to own, develop, and deliver impactful Product Roadmaps. You'll define user journeys and develop appropriate roadmaps to meet stakeholder needs.

You will develop a comprehensive and deep understanding of the needs of your users and maintain a strategic view of the market of products and services that could be used to improve user experiences and outcomes.

• Job reference number: 2054
• Working pattern: Full time
• Contract type: Permanent
• Grade: 8
• Closing date: 28 January 2026

Find further details and apply for the Product Manager position

Business Support Team Lead

Do you have experience of managing a team of administrative staff who provide a business operations and administrative service? We have an exciting opportunity for a Business Support Team Lead to join our department.

Working in the Service & Operations section within the IT Services department you will co-ordinate and deliver operational aspects of the department's administrative function.

Working under the guidance of the Business Operations Manager, you will coordinate and supervise a team of administrators to support day-to-day business operations in IT Services. You are responsible for coordinating business processes, reports, finance administration, procurement support, HR coordination, recruitment activities, and executive support functions. You will manage the operational delivery of services and support the implementation of procedures and policies, providing advice and guidance to colleagues and customers in consultation with senior management.

• Job reference number: 1977
• Working pattern: Full time
• Contract type: Permanent
• Grade: 6
• Closing date: 2 February 2026

Find further details and apply for the Business Support Team Lead position

Switchboard Operator

As the Switchboard Operator, you will be responsible for handling a high number of incoming calls, screening effectively and ensuring that callers are diverted to the right person or department. You will have previous experience of working in an administrative environment, have excellent IT skills and the ability to multitask. Working as part of the Business Support team, you will also assist with the administrative, secretarial and financial support to the department, including the department’s Reception facilities, and some University-wide services. You will work closely with Switchboard Operator colleagues, and the Telephony team, to ensure the smooth running of the Switchboard service.

Creative Media Service Team Lead

As the Creative Media Service Team Lead, you'll be responsible for overseeing and leading the Creative Media Service. This role involves not only providing frontline assistance to students and staff but also strategically developing the service for wider university benefit. You will manage a small team, ensuring efficient daily operations, including the loan of portable equipment and the use of specialised media spaces like the TV, Vlog and podcast studios, edit suites and media booths.

A core part of your responsibility is to develop relationships across the university to highlight the importance of media as an alternative assessment and to drive forward the strategic aims of the service. You will be responsible for the planning of media production workshops and online learning content, ensuring they align with academic objectives and are accessible to a wider audience. Your leadership will be crucial in expanding the service, creating sustainable support models and fostering a collaborative network among staff and students to continuously shape and improve the service.

Beyond these duties, you will be accountable for managing the service's budget, maintaining the asset register and reporting on performance metrics to management. You will also take the lead on producing live-streamed events, from high-profile lectures to graduation ceremonies, ensuring they reach a broad audience.

• Job reference number: 1975
• Working pattern: Full time (hybrid)
• Contract type: Permanent
• Grade: 6
• Closing date: 5 February 2026

Find further details and apply for the Creative Media Service Team Lead position

Senior SITS Developer

Are you a talented SITS developer who combines technical excellence with strong communication skills and collaborative approach? Do you want to play a pivotal role in shaping the future of critical applications that directly impact the student experience for thousands of students at Sheffield? If so, then we have an exciting opportunity for you!

We're seeking an experienced SITS Developer to join our Student Systems team. You'll collaborate with Product Teams, Developers, and stakeholders across the University to design, develop, test, and enhance systems that support thousands of students throughout their academic journey.

• Job reference number: 2137
• Working pattern: Full time
• Contract type: Permanent
• Grade: 8
• Closing date: 8 February 2026

Find further details and apply for the Senior SITS Developer position

Junior Python/AWS Developer

We're looking for a Junior Python/AWS Developer to join our Enterprise Systems team and help build and maintain the systems that connect services across the University of Sheffield.

You'll work on integrations and applications that support our student record systems and other key university services, using Python and modern cloud technologies. This is a great opportunity to develop your skills in a supportive team environment, working on meaningful projects that impact over 30,000 students and staff.

You'll be part of a team that's modernising our technology landscape, with plenty of opportunities to learn about AWS cloud environments, integration patterns, and software development best practices.

• Job reference number: 2166
• Working pattern: Full time
• Contract type: Permanent
• Grade: 6
• Closing date: 8 February 2026

Find further details and apply for the Junior Python/AWS Developer position

From the Director of IT Services

I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.

With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience.

We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development. I look forward to receiving your application.

Chris Willis

Director of IT Services

Contact the recruitment team

If you have questions about any of our roles, or about working in IT Services at the University of Sheffield, you can send them to our recruitment team - it-services-recruitment@sheffield.ac.uk - or contact the recruiting manager in the full job description.