NHS app
You can use the NHS app to manage appointments, order and view repeat prescriptions, access your medical record, update your personal details and more.
Overview
You can use the NHS app to:
- Book, cancel or check appointments
- Order or check repeat prescriptions
- Nominate a pharmacy
- Access your GP health record
- Change your personal details
Registering for the NHS app
We recommend registering with the NHS app. It is a simple and secure way to access a range of NHS services on your smartphone or tablet.
Registration is quicker if you know your NHS number. Visit Find your NHS number and follow the steps.
You can then download the NHS app for iOS or Android by following the link below:
Visit Getting started with the NHS app for support logging in and starting to use the app.
Other providers are available. Contact reception if you would like more information on these.
Using the NHS app
Managing appointments
Sometimes there may be a small number of appointments available for you to book directly via the NHS app.
Most appointments must be arranged by submitting an online request via Anima.
Visit NHS: How to book and manage appointments for more information on managing appointments via the NHS app.
Prescriptions
You can access and order repeat prescriptions via the NHS app. This is the quickest and easiest way in most cases.
Visit NHS: How to request a repeat prescription for more information about how to do this via the NHS app.
Nominate a pharmacy
You can update / check your nominated pharmacy via the NHS app. This is where prescriptions are sent to for you to collect.
View your GP health record
Most patients are now able to access their detailed GP health record via the NHS app. This includes:
- Allergies
- Medications
- Test results
- Immunisations
- Health conditions
- Documents
- Consultation notes
Visit NHS: How to view your GP health record via the NHS app for more information.
NHS app notifications
It is important to have your notifications turned on in the NHS app so that you do not miss any important information from your GP Practice.
Log in to the NHS App. Select the Account icon in the top corner. Select Settings. Select Manage notifications.
It can take up to 24 hours for notifications to take effect. If you use the app on multiple devices, you'll need to allow notifications on each device.
Proxy access
Proxy access allows someone other than the patient to access and manage parts of the patient's online services account. This is often used by parents or recognised carers of young children, and recognised carers of young adults.
The proxy is given their own online services access account (rather than using the patient's own login details).
Contact reception at syicb-sheffield.universityhealthservice@nhs.net to enquire about proxy access for a certain patient.
