NHS app

The NHS app is a simple and secure way to access a range of NHS services on your smartphone or tablet.

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Overview

You can use the NHS app to:

  • Cancel or check appointments
  • Submit a medical or admin online request
  • Order or check repeat prescriptions
  • Nominate a pharmacy
  • Access your GP health record
  • Change your personal details

Registering for the NHS app

We recommend registering with the NHS app. 

(Registration is quicker if you know your NHS number. If you don't know your NHS number, visit NHS: Find your NHS number.)

You can download the NHS app for iOS or Android by following the link below:

Download the NHS app

Promotional image for the NHS app

For support with setting up, logging in and using the app, visit NHS: Setting up the NHS app.

Other online services providers are available. For information on these, contact our reception


Using the NHS app

Managing appointments

Sometimes there may be a small number of appointments available for you to book directly via the NHS app. 

Most appointments must be arranged by submitting an online request. Visit our Appointments web page for more information.

Visit the NHS: Appointments web page for more information on managing appointments via the NHS app.

Prescriptions

You can access and order repeat prescriptions via the NHS app. This is the quickest and easiest way in most cases.

Visit the NHS: Prescriptions in your NHS app web page for more information about how to do this.

Nominate a pharmacy

Your nominated pharmacy is where prescriptions are sent to for you to collect.

Visit the NHS: Choosing a pharmacy web page for more information.

View your GP health record

Most patients are now able to access their detailed GP health record via the NHS app. This includes:

  • Allergies
  • Medications
  • Test results
  • Immunisations
  • Health conditions
  • Documents
  • Consultation notes

Visit the NHS: GP health record web page for more information.


NHS app notifications

It is important to have your notifications turned on in the NHS app so that you do not miss any important information from your GP practice. 

  1. Log in to the NHS app
  2. Select the Account icon in the top corner
  3. Select 'Settings'
  4. Select 'Manage notifications'

It can take up to 24 hours for notifications to take effect. If you use the app on multiple devices, you'll need to allow notifications on each device.

Promotional information for NHS App notifications

Proxy access

Proxy access allows someone other than the patient to access and manage parts of the patient's online services account. This is often used by parents or recognised carers of young children, and recognised carers of young adults.

The proxy is given their own online services access account (rather than using the patient's own login details).

To enquire about proxy access for a certain patient, contact reception at syicb-sheffield.universityhealthservice@nhs.net.

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