Our vision and values
We aim to exceed our students' and customers' expectations, adding value to the Sheffield experience.
Our responsibilities
Accommodation and Commercial Services are responsible for providing a huge range of essential services and facilities to staff, students and visitors across the University, including accommodation, welfare support, catering and hospitality, conferences and events.
We provide accommodation and related services and support for over 5,500 students in our residences located at Ranmoor & Endcliffe and in the City. We also run a number of high-quality bars and food outlets, as well as providing venues, hospitality and delivered catering for meetings, conferences and special events, such as weddings and graduations.
Our people
We strongly believe that our people are at the heart of everything we do. We employ over 250 employees across the department with hundreds of extra casual staff across the year adding value to the services we provide.
We embed our strong values and beliefs into our colleagues from the beginning of their journey with us and throughout their entire career. With a customer-centric attitude, we provide an outstanding service every time - exceeding expectations for both students and visitors.
Training and quality are at the heart of the ethos of the department, for which we employ a dedicated training team. We recognise the importance of our employees and we have several initiatives in place to develop and reward them.
Our vision & values
Passion & Team Spirit
Enjoy and have fun whilst working as a team. Have pride in your work and be passionate about the business. Recognise and appreciate others and be committed in heart and mind. Engage in additional activities to support your team and the business.
Inspiring Leadership
Shape a better future and lead by example. Create an environment that is fair, supportive and where it is acceptable to ask any question. Provide direction and clarity. Do what you say you will do when you say that you will do it. Empower others to make decisions.
Inclusivity & Diversity
Support and respect the needs of cultural differences within our community. Champion an inclusive and diverse community. Proactive in recognising that ‘We Are International’. Welcome and acknowledge the incredible diversity of all and be accommodating to needs through our behaviours, services and products.
Ownership
Taking ownership of work and propose your own objectives. Contribute by looking for new ways of doing things. Be open and transparent for the decisions we make. Demonstrate awareness of team and business priorities and act accordingly. Be accountable by knowing your limits and role. Adhere to and promote excellent Health and Safety standards.
Sustainable Futures
Be honest and respectful to people and the planet. Source goods and services that demonstrate we live by our values. Be proactive in meeting sustainability targets. Promote sustainability awareness across our communities.
Collaboration
Collaborate and engage with residents and the local community. Support initiatives that are organised to develop links with the community. Respect the environment and be ethical in your actions. Actively seek new partnerships and forge mutually beneficial relationships.
Ambition
Open and supportive of change. Strive for excellence in all that we do. Benchmark against the best. Engage with learning and development. Use feedback to drive continuous improvement. Evaluate and measure our own performance and seek new ways of working.
UNICUS
UNICUS is an independent, wholly-owned subsidiary company, which was established in 2012 as a commercial proposition to deliver and enhance the University's hospitality services.
UNICUS operates a wide range of hospitality services and venues under the brand name 'WithUS', providing healthy and sustainable food and drink options for staff, students and the wider community.
The WithUS portfolio includes cafes & bars across the University accommodation and campus, as well as two hotels, Halifax Hall and Jonas Hotel, and Inox restaurant & event space. It also provides delivered catering for meetings and events, conferencing, weddings and much more. Head to the links below for further information.