Contact SSiD
The Student Services Information Desk (SSiD) is a key student and graduate service, answering a wide range of enquiries every day. We also aim to provide a comprehensive referral where we are unable to assist directly.
Location
Level 3
Students' Union building
Western Bank
Sheffield
S10 2TG
Live chat
Open Monday to Friday, from 10am to 12pm and 2pm to 4pm.
Our live chat service is for third parties and graduates who are unable to come onto campus.
Email service
Open from 10am to 4pm Monday to Friday, our email service is for students who are unable to come onto campus.
- Academic verification (third parties)
- Degree certificate (after graduation date)
- Digital Transcript of qualification
- Letters confirming degree (after award date)
- Transcript of qualifications (after graduate date)
We encourage you to come to SSiD in the Students' Union for a quicker service (number 120 on the University Location Map).
Opening times
Opening times for graduate and third party enquiries:
- Monday: 9.30am to 4.30pm
- Tuesday: 9.30am to 4.30pm
- Wednesday: 10am to 4.30pm
- Thursday: 9.30am to 4.30pm
- Friday: 9.30am to 4.30pm
Information for students
The Student Services Information Desk (SSiD) answers a range of general student related enquiries