Agent Training

Welcome to the agent and counsellor training hub. Designed specifically for the University of Sheffield's global education representatives and counsellors, this webpage provides the essential knowledge and operational guidance needed to advise prospective students and manage applications effectively

On

UK Quality Agent Framework Pledge

As an institution, we are committed to the UK Agent Quality Framework and pledge to create and maintain the highest standards of agent management, ensuring the UK remains a leading study destination for international students. 

We encourage students to choose a single partner agent to support their journey. In situations where multiple applications or agents are involved, the University of Sheffield retains sole discretion to review the information submitted and assign the official agent responsible for the application.


Why Choose Sheffield? Key Highlights and Rankings

As an official education representative for the University of Sheffield, you play a vital role in shaping students' futures and connecting them with world-class opportunities.

Recommending the University of Sheffield means offering students a prestigious UK education that combines academic excellence with an outstanding student experience.

Key reasons to counsel your students on choosing Sheffield:

  • Top Student Experience: Named University of the Year for Student Experience (The Times & Sunday Times Good University Guide 2026).
  • Student-Centred: Ranked No. 1 in the Russell Group for Student Voice (National Student Survey 2026).
  • World-Leading Research: 92% of research is rated world-leading or internationally excellent (REF 2021), meaning students learn directly from leading experts.
  • Global Standing: Ranked among the Top 50 Most International Universities globally (Times Higher Education 2026) and named Top University in Northern England (Daily Mail University Guide 2026).

Use the presentation and materials below to confidently promote the University of Sheffield to your prospective students.

Presentation coming soon


Academic Life and Subjects at Sheffield

As an education representative, understanding Sheffield’s academic structure helps you guide prospective students toward degree pathways that match their strengths and ambitions.

The University of Sheffield offers research-led education across five core faculties: Engineering, Social Sciences, Science, Health, and Arts & Humanities.

Key academic strengths and facilities to highlight to prospective students:

  • World-Class Engineering & Facilities: Advanced engineering education, teaching spans state-of-the-art facilities like The Diamond and the historic Engineering Heartspace, a curved glass atrium housing specialized labs, social spaces, and collaborative work hubs.
  • Strong Links with Industry: The University works directly with leading global corporations (such as Boeing, Rolls-Royce, and corporate client partners) to co-design curricula, mentor students, and provide real-world business challenges. These industrial ties ensure course content stays aligned with current market demands, equipping graduates with industry-relevant skills. 
  • Top Professional Programmes: Degrees across the Triple-Accredited Management School, Architecture, Law, Medicine, Dentistry, and Allied Health Professions.
  • Practical, Interactive Learning: Courses combine lectures with hands-on lab work from Year 1, small discussion seminars, independent studio projects, and real-world client briefs.
  • Dedicated Academic Support: Students receive tailored 1:1 guidance, study skills workshops, and mathematics support through 301 Academic Skills, helping international students build confidence and adapt seamlessly to UK academic life.

Use the presentation below to show prospective students how Sheffield’s diverse degrees and modern study environments prepare them for global success.

Presentation coming soon 


Career Support and Employability

Understanding Sheffield’s comprehensive careers and employability support enables education representatives to assure prospective students that their degree is a pathway to global career success.

The University of Sheffield equips international students with lifelong professional skills, direct UK work opportunities, and global career networks.

Key employability strengths to highlight to prospective students:

  • Top Employer Recognition & Rankings: Ranked in the Top 20 Most Targeted Universities by top UK graduate employers (High Fliers Research 2026) and Top 10 Best UK Universities for Work Experience (RateMyPlacement Awards 2026). Awarded for Industry Partnerships and Postgraduate Employability (AGCAS Awards 2025).
  • Comprehensive Careers Support: Dedicated 1:1 guidance from qualified advisers, embedded faculty employability teams, and three physical campus drop-in hubs (Students' Union, The Wave, and the Heartspace). Students also benefit from 24/7 digital tools like CareerSet (CV feedback) and Shortlist.me (video interview practice).
  • International Student Career Fast Track: An exclusive 1-year scheme offering structured workshops, visa guidance, and targeted skill-building alongside formal academic study, culminating in an official Employability Certificate. Includes priority access to paid, 70-hour regional UK micro-internships.
  • Global Employer Networks & Alumni: Access to global recruiters (e.g., PwC, Boeing, Rolls-Royce, HSBC, Tencent, ByteDance) and a global network of over 330,000 alumni across 170+ countries offering 1:1 mentoring. Support continues beyond graduation with lifetime career support for all Sheffield alumni.
  • Enterprise & Innovation (Emerge Program): Dedicated support for student startups, enterprise skill building, and industry collaboration.

Use the presentation below to demonstrate how Sheffield prepares international graduates for life after graduation.

Presentation coming soon


Global Opportunities and Student Life

Understanding Sheffield’s vibrant student environment and global mobility options enables education representatives to assure prospective students of a safe, welcoming, and enriching university experience.

The University of Sheffield offers an exceptional campus environment that connects students with international experiences and a supportive community.

Key student life and global opportunity highlights to share with prospective students:

  • Diverse Global Community: Home to over 27,000 students from more than 150 countries, creating an inclusive international environment.
  • Global Mobility Opportunities: Access to global experiences through Global Opportunities, including study abroad schemes with global exchange partners, free language courses, and international summer school programmes.
  • Sheffield International Summer School: Inbound international students can join the Sheffield International Summer School, an all-inclusive short programme combining academic subject pathways across diverse disciplines with university accommodation, cultural excursions, and social activities.  
  • Number 1 Students' Union in the Russell Group: Recognised as the top Students' Union in the Russell Group (National Student Survey 2026), offering 400+ student-led societies, 50 sports clubs, volunteering projects, and student support services.
  • Multicultural City & Food Scene: Located in a friendly, affordable city featuring a diverse global food scene, international supermarkets, cultural festivals, and welcoming community spaces.
A video showcasing the experiences of a University of Sheffield student who studied abroad.

Fees, Scholarships and Financial Support

This overview outlines the International Scholarship awards and acceptance deadlines, as well as tuition fee information, for international students entering in the 2027 intake.

Funding Highlights

  • Undergraduate Award: £2,500/year automatic award (up to £10,000 total). Acceptance Deadline: 2 June 2027.
  • Postgraduate Award (Mainland China): £3,000 automatic award. Offer Acceptance & Deposit Deadline: 22 March 2027.
  • Postgraduate Regional Award: £7,000 automatic award for students from India, Indonesia, Japan, Kenya, Nigeria, South Korea, Taiwan, Thailand, Türkiye, USA, and Vietnam.

Key Advice Points for Counsellors

  • Early Action: Encourage students to track key deadline dates (such as 22 March 2027 for PGT China deposit payments and 2 June 2027 for UG offer acceptances) to secure their automatic funding.
  • Automatic Qualification: Highlight that eligible students are automatically awarded these scholarships upon meeting the acceptance criteria, making financial planning simple and transparent.
  • Full Scholarship information: Direct students to the Scholarships & Fees Portal to view full details on tuition fee schedules, cost of living estimates, and course-specific funding terms.

Tuition Fees and Fee Deposits

Information about fee amounts for each study level and how to make payments

Offer holders can either pay their tuition fees in full in one instalment or 2 instalments. They can pay accommodation fees in 3 instalments.

We'll normally ask for a deposit on tuition fees after an applicant has accepted an Unconditional offer. For some of our more popular courses, we'll ask for payment when they accept a Conditional offer and there will be a set deadline for payment. To get the most up-to-date information on fee deposits, please see the FAQ page or email the Fee Deposit Team.

Postgraduate applicants from China can pay an early fee deposit once they have accepted their Conditional or Unconditional offer to be eligible to receive a £3,000 scholarship. The tuition fee deposit is £2,000 and must be paid by 5pm (UK time) on Monday 22 March 2027. You can find more information on the International Postgraduate Scholarship 2027 (China) web page.


Campus and Accommodation Essentials

Advising prospective students on living arrangements and campus infrastructure helps education representatives reassure families about safety, comfort, and the overall student experience in Sheffield.

The University of Sheffield offers modern, sustainable campus facilities and guaranteed, high-quality housing located close to academic buildings.

Key campus and accommodation highlights to share with prospective students:

  • Sustainable & State-of-the-Art Campus: Sheffield is actively working toward a net-zero campus, featuring 10,000+ trees, green spaces, flexible study hubs, and world-class academic facilities.
  • Guaranteed Housing: Guaranteed university accommodation for the majority of new international students, ensuring a safe and seamless transition to the UK.
  • Modern Room Options: High-quality single-occupancy bedrooms (with the majority offering private en-suite bathrooms) located within short walking distance or easy reach of campus.
  • All-Inclusive Rent: Standard accommodation contracts include high-speed Wi-Fi, all utility bills (heating, electricity, water), contents insurance, and access to 24/7 Residence Life support teams.

For full details on room types, virtual tours, residence locations, and application steps, direct your students to the official Sheffield University Accommodation page.

Key Advice Points for Counsellors

  • Application Windows & Self-Selection: Advise students who hold Sheffield as their Firm Choice to apply early during the March–June self-selection window to pick their exact room and flatmates. Students applying after June submit location and room type preferences.
  • Postgraduate Applications: Unconditional offer holders can apply via self-selection, while conditional offer holders apply via preferences.
  • Transparent Budgeting: Highlight that all-inclusive utility bills and Wi-Fi make financial planning straightforward and help students manage living costs without hidden expenses.
  • Explore University Residences: Direct students to How to Apply for Accommodation to review deadlines and explore 360-degree virtual room tours.

How to Apply: Undergraduate Applications

All applications for undergraduate courses must be made via UCAS; the University of Sheffield does not accept direct applications. 

  • Medicine and Dentistry: Applications must be submitted by 15 October in the year prior to entry.
  • BMedSci Speech and Language (B621): The application deadline is 15 January in the year of entry. 
  • Other Undergraduate Courses: Standard applications must be submitted by the UCAS equal consideration deadline in late January in the year of entry. We strongly recommend applying as early as possible, as places fill quickly once offers are made.
  • International applicants: Applications for most other undergraduate courses are accepted via UCAS until 30 June in the year of entry. International applicants can also apply through UCAS Clearing throughout July and August.

Supporting Documents

All documents should be uploaded to UCAS where possible. Additional documents that cannot be uploaded may be emailed directly to Admissions. State the student’s full name, date of birth, application number and course to which they have applied in your correspondence.

Tuition fees

Information about fee amounts for each study level and how to make payments

Offer holders can either pay their tuition fees in full in one instalment or 2 instalments. They can pay accommodation fees in 3 instalments.

Online Information Sessions

The University of Sheffield hosts live, interactive online sessions throughout the year to support prospective students and their families across every stage of their application journey. To book onto these sessions, please go to the Online Information Sessions web page.

Who are these sessions for?

  • Prospective international and UK undergraduate applicants.
  • Current offer-holders and students exploring their options.
  • Parents, supporters and advisers.

Key Topics Covered:

  • Introduction to Sheffield: University overview, values and live Q&A with current students.
  • UCAS & Applications: Guidance on navigating the application process and key deadlines.
  • Fees & Scholarships: Practical advice on international tuition, scholarship opportunities and budgeting.
  • University Accommodation: A guide to guaranteed housing, room options and student life.

Action for Agents: Please encourage your prospective undergraduate applicants to register for these events to help them learn more about Sheffield and get their questions answered directly by staff and students.


How to Apply: Postgraduate Applications

Postgraduate Application Process & Compliance Guidance

All postgraduate applications must be submitted directly through the Agent Portal using your authorised agent username and password.

1. Application Deadlines

  • General Courses: Unless specified on department web pages, most postgraduate courses do not have formal deadlines. However, applications will close once a program reaches capacity.
  • High-Demand Courses: Certain programs enforce strict, fixed deadlines. We strongly encourage submitting applications early to secure a place.

2. Mandatory Contact Details (GDPR & Compliance Notice)

IMPORTANT COMPLIANCE RULE: You must provide direct contact details for both your agency and the applicant on every application.

Under your agency contract with the University of Sheffield, providing full personal details for each student is mandatory for GDPR compliance. For regulatory purposes, the University must be able to contact students directly while continuing to liaise with your agency.

3. Application Checklist & Portal Field Instructions

When filling out the application form on your student’s behalf, ensure details are entered in the correct fields:

Portal Section / Field

Required Detail

Instruction

Section B: 'Email'

Agent Email

Auto-populates as the primary correspondence contact.

Section B: 'Alternative Email'

Student Personal Email

Must be the student’s direct, personal email address.

Home / Contact Details

Student Address & Phone

Input the student's personal phone number and home address. Do not enter agent details twice.

Supporting Documents & Qualification Verification (PGT)

1. Uploading Supporting Documents

All required documents must be uploaded directly to the application portal.

  • Agent Applications: Upload documents directly via the Agent Portal.
  • Direct Student Applications: If a student applied independently, they must upload documents via the Individual Applicant Portal.
  • Emailing Documents: Please do not email documents to the Admissions team unless technical issues make uploading via the portal completely impossible.

2. Qualification Verification Process Applicants for taught postgraduate (PGT) courses who completed their previous studies overseas will need to verify their qualifications with us, for some overseas qualifications we work with a partner called Qualification Check.

  • How it works: Clear, step-by-step instructions on how to complete this process will be included in the student’s Unconditional Offer Letter.
  • Further Details: For more information, please refer to our full guidance on Supporting Documents and Qualifications Verification

Authority Forms

The agent authority form is required to support commission claims for our financial audit process and to give authorisation for us to discuss a student's application with you.

Authority forms are required for:

  • All undergraduate and UCAS applications
  • Postgraduate applications not submitted through the agent portal
  • Pre-sessional English applications not submitted through the agent portal

It is also required if a student has started working with your agency after submitting their application or if they are wishing to change to your agency after working with another agency. If you have submitted an application via the online agent application portal, an authority form is not required. 

We cannot share information with you unless the applicant has notified us that they are working with you. Students are required to complete the form and a handwritten submission is preferred. Students must sign the completed form themselves.  

Where can I find the authority form?

The form can be found in Appendix 2 of the contractual agreement between your agency and the University of Sheffield. Alternatively, you can download the Authority Form.  


Commission

The University of Sheffield has an annual commission claim process that starts in November each year. We will contact you regarding the process and you will need to upload your claim into our Agent Commission Management System, claims will be cross-checked with the authority forms your agency has submitted to us for students enrolling that year as well as applications in your agent portal.

How to activate your account in the Agent Commission Management System

You should have received an email invitation to set up your account to the registered email address, please follow the instructions within the email and use the step by step manual to activate and edit your account. 

Download the account activation manual

We aim to process all claims within four weeks, unless there are claims that require further investigation. Processing will be quickest if you only claim for students that have registered at the University of Sheffield and have either supplied an authority form for the student or submitted the application through the agent portal. As per the contract - we only accept one claim and all claims must be submitted by 15 November each year. 

For further questions on commission, contact agentcommission@sheffield.ac.uk. 

Related information

Numerous people walking around inside a bright white spacious building (The Wave). In the forefront, a person points to the left, navigating the space with the other person.

Experience Sheffield for yourself

Find out what studying at Sheffield is like by visiting us or booking onto an online event.