The accessibility of our digital learning tools

Information on some of the accessibility features that are in place for the University’s core digital learning tools, and where to find more support with each of these services.

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Blackboard Learn

Blackboard is the University's Virtual Learning Environment (VLE), the central online space which you will use throughout your time at university. It is used during your course to access module information, view course content, contribute to interactive activities like discussions, and submit assessments.

The University is currently transitioning to a new and improved version of Blackboard. During this period your courses may use the old version (Blackboard Original) or the new version (Blackboard Ultra). The guidance below covers both Blackboard Original and Ultra. 

Content

  • Learning materials in Blackboard courses, such as Word docs and PDFs, can be downloaded in alternative formats using Blackboard Ally. This includes:
    • Audio files which read aloud the text of the original file
    • Electronic braille which can be read on a braille display, reading device or software
    • ePub files which are responsive and can be viewed on mobile devices
    • HTML format which can be opened in a web browser and aid screen reader users with document structure
    • Tagged PDFs that add tags to paragraphs and headings which aids screen reader users with document structure
    • Optical Character Recognition (OCR) PDF alternatives when the original file is a PDF of an image, converting the image into searchable text
    • Beeline Reader that displays documents using a subtle colour gradient to pull your eye through the content, which can benefit people with dyslexia, ADHD, low vision or difficulties with visual tracking or focus
    • Immersive Reader which enables you to change font style, size, spacing, background colour, and highlight verbs, nouns and adjectives in a document. It can also read individual words or the whole document aloud, highlighting each word in real time 
  • Media items in Blackboard Courses use the Kaltura player accessibility features or the Echo 360 player (lecture recordings). 

Keyboard navigation

  • Industry-standard keyboard interactions are used throughout Blackboard Learn to move between menus, open menus, and interact with content.
  • Blackboard Learn’s content editor provides keyboard shortcuts for formatting the content. To use your keyboard to jump to the content editor toolbar, press ALT + F10 in Windows, or ALT + Fn + F10 on a Mac.

Find out more about keyboard navigation in Blackboard Learn (Original)

Find out more about keyboard navigation in Blackboard Learn (Ultra)

Screen readers

  • For the best screen reader experience, Blackboard recommends using Google Chrome and JAWS in Windows, or Safari and VoiceOver on a Mac.
  • Blackboard Learn uses a logical heading structure to properly structure pages and enable users to navigate using headings, giving users the ability to understand the structure of any page quickly and move to the appropriate section or content item easily.

Find out more about accessibility in Blackboard Learn (Original)

Find out more about accessibility in Blackboard Learn (Ultra)

Class Collaborate

Class Collaborate is a browser-based virtual classroom and communication tool, used to deliver online teaching sessions at the University. It includes audio, video, an interactive whiteboard, presentation and screen sharing, polling, breakout rooms and session recordings.  

Keyboard navigation

  • Industry-standard keyboard interactions are used throughout Class Collaborate.
  • Keyboard navigation patterns differ between browsers (Firefox, Safari, Chrome), but the interactions within any particular browser are common and consistent.
  • Global keyboard shortcuts are established for common actions in Class Collaborate. Additional keyboard shortcuts include:
    • Turn microphone on and off: press Alt + M in Windows, press Option + M on a Mac
    • Turn camera on and off: press Alt + C in Windows, press Option + C on a Mac
    • Raise and lower your hand: press Alt + H in Windows, press Option + H on a Mac

Screen readers

  • For the best screen reader experience, Blackboard recommends using Google Chrome and JAWS in Windows, or Safari and VoiceOver on a Mac. Content uploaded to a Collaborate Session can be accessed via a screen reader. Click the download button to save a copy of the presentation for offline viewing.

Captioning

  • Class Collaborate uses Automatic Speech Recognition (ASR) technology to provide captions for recorded sessions. 
  • Captions are not currently available during live Collaborate sessions, however, you can use the Google Chrome Live Captions feature to generate them for you.

Find out more about accessibility in Class Collaborate

Buddycheck

Buddycheck is a peer evaluation tool integrated within Blackboard. It allows students to evaluate the contribution of others and themselves to a group project.

Accessibility features

  • Keyboard shortcuts can be used to navigate the majority of the website. 
  • The map can be magnified to a great extent
  • A high-contrast mode is available 

Find out more about accessibility in Buddycheck

Crowdmark 

Crowdmark is an assessment tool accessed through Blackboard that enables students to submit handwritten work as PDFs or images. You can create text response and multiple choice questions, and mark submissions using the fully featured marking and feedback interface.

Accessibility features

  • Industry standard keyboard interactions are used throughout Crowdmark and visible focus helps users to keep track of their position on a page as they use the tab key to navigate interactive elements. 
  • Keyboard shortcuts can be used for grading to navigate between submissions and interact with tools.
  • Annotations like stamps and comments must be positioned directly onto student submissions during grading using a mouse or stylus. Presently, there is no option to place these elements on the grading canvas using keyboard commands.
  • Crowdmark has a colour system that uses numerical values to ensure that colour combinations meet or exceed WCAG 2.1 Level AA compliance for text content. 

Echo360 (Encore)

Encore is the University’s lecture capture system that records the audio and any content displayed through the projector during teaching sessions. These recordings are then made available via Blackboard to reinforce your learning and prepare for exams and other assessments.

Player features

Captioning

Read Echo360's accessibility statement and find out more about tool's features

Equatio

Equatio is a desktop app and browser extension that allows you to easily create, read and listen to mathematical notation. Equatio creates digital maths that you can include in your Word Docs, Google Docs, Presentations, Blackboard course and other electronic resources.

Accessibility features

Find out more about accessibility in Equatio

Google Meet

Google Meet is a video conferencing tool which enables you to take part in virtual meetings, interviews, classes and more. Sometimes Google Meet may be used for teaching activities or meetings with your tutors. Students can also schedule virtual meetings themselves.

Keyboard shortcuts

  • Users can control the camera and microphone, and open meeting controls using the keyboard:

Screen readers and magnifiers

Captioning

Find out more about accessibility in Google Meet

Kaltura

Kaltura is the University’s media hosting platform. It allows staff to record and share videos with students, usually via Blackboard. It also allows students to create and submit media assessments.

Kaltura player features

Captioning

  • Kaltura uses Automatic Speech Recognition (ASR) technology to provide captions for recorded sessions.
  • Interactive Transcripts are optionally available for captioned videos, allowing viewers to navigate through the video by searching or browsing for keywords or phrases.

Read Kaltura's accessibility statement and find out more about the tool's features

Numbas

Numbas is an online assessment tool accessed through Blackboard which allows you to undertake tests in mathematics and other number or formula-based examinations.

Accessibility features

  • Industry standard keyboard interactions are used throughout Numbas, and all Numbas assessments can be accessed via keyboard alone
  • Numbas assessments can be accessed via screenreader users
  • Numbas layout is responsive and usable on screens with a variety of resolutions, including mobile devices.

Find out more about accessibility in Numbas

PebblePad

PebblePad is a system for logging and evidencing achievements, experiences and skills. It’s commonly used at the University for creating reflective portfolios and workbooks, which you’ll complete for single assignments or somethings across entire modules or programmes of study.

  • PebblePad supports the latest versions of JAWS and NVDA screen readers.
  • All user interface components and navigation elements can be accessed using only the keyboard allowing all users to perform all required actions.

Read PebblePad's accessibility statement and find out more about the tool's features

TurningPoint

TurningPoint, currently rebranding as PointSolutions, allows you to respond to interactive polls and questions your tutors build into their lectures and seminars.

  • TurningPoint Desktop and Web are both tested on JAWS, NVDA and VoiceOver screen readers.
  • TurningPoint Desktop and Web supports standard keyboard navigation, however not all content is easily accessible without the use of a screen reader.

Read TurningPoint's accessibility statement and find out more about the tool's features

Turnitin

Turnitin is an assessment tool that enables you to submit assignments and receive feedback online. It includes text-matching software that identifies similarities to other sources, which can be used to help improve your referencing and citation skills.

  • Turnitin Student Feedback Studio and Online Grading, Assignment Submission, Originality Report, Similarity Report and Student PeerMark are tested using JAWS screen reader and keyboard exclusive navigation.
  • Not all features are accessible via Keyboard alone. The Text Only Similarity Report might be useful to users of assistive technology.

Read Turnitin's accessibility statement and find out more about the tool's features

WondaVR

WondaVR is a 360 media hosting platform that allows staff and students to create immersive and interactive learning experiences combining 2D, 3D and 360 media, audio and annotations. Interactivity can include embedding media like video, linking to other 360 scenes, and linking to websites.

Accessibility Features

  • WondaVR, along with other VR Environments rely on precise touch or motor interactions to navigate.  As such, they are largely not compatible with screen readers, nor can they be accessed via keyboard navigation alone. 
  • It is not possible to use browser controls to Zoom in or otherwise resize content in Wonda VR. 
  • Accessing experiences via a VR Headset might address some of the above issues. 
  • VR is an emerging technology, and as such there are no industry guidelines to provide metadata or alternative text to support users access virtual environments. 

Captioning

  • Wonda VR does not provide captions on video content, however, you can use the Google Chrome Live Captions feature to generate them for you.

Discussion of the Accessibility of Virtual Reality Environments from the University of Melbourne

Wooclap

Wooclap is an online quiz and polling tool that your tutors may use to ask you questions in lectures and seminars, which you can respond to using the web browser on your computer or mobile device. Wooclap allows your tutor to ask you a variety of question types, including multiple choice questions, polls, image labelling, word clouds and judgement testing tasks.

Keyboard navigation

  • Industry standard keyboard interactions are used throughout Wooclap. 

Read Wooclaps Accessibility Statement and find more about the tools feature

Xerte

Xerte is a content creation tool that enables you to create engaging and accessible online learning resources. These can include text, interactive elements and multimedia. The resources you produce can be embedded or linked to in Blackboard, or shared elsewhere online.

Accessibility features 

  • Industry standard keyboard interactions are used throughout Xerte, and all the quiz options can be accessed via keyboard alone.
  • Xerte layout is responsive and usable on screens with a variety of resolutions, including mobile devices. 
  • Inbuilt colour contrast changer in the main XOT template with direct links to accessibility guidance for users and a link from the user guidance to an author accessibility guide.
  • Most page types are compatible with screen reader tools and ARIA (Accessible Rich Internet Applications) Landmarks aid screen reader navigation.

Find out more about accessibility in Xerte