Postage of certificates

Certificates to the UK

The UK postal service is very reliable and certificates sent to addresses within the United Kingdom are sent by second class mail as standard. However, should you wish to have the peace of mind of having your certificate sent by a tracked service, we can send it using Royal Mail Special Delivery. Please see the following web page for further information and pricing: Certificate by Special Delivery

Certificates to overseas addresses

Unfortunately, Royal Mail are unable to provide a tracking service for most overseas countries so we are unable to send certificates using their International Track and Sign service. Therefore, certificates are sent by standard air mail.

However, if you would like to have your certificate sent to you using the DHL Express Worldwide service, rather than standard air mail, we are happy to arrange this for you. The cost for this service is dependent on the destination country and is available to more than 220 countries worldwide. Information on this service. 

Certificates lost in transit

Although the vast majority of certificates are received with no problems, some countries have less reliable postal services and, of course, occasionally some items will get 'lost'. In order to guarantee the delivery of your certificate, we would strongly advise you to use one of the guaranteed methods above. Should your certificate not arrive using these methods, we would re-print your certificate and send it again using the same method, free of charge. However, should you choose a standard service for delivery, you will need to order a replacement certificate from Student Services (for which the usual fee will be charged) should your original become lost in the mail.