Current issues affecting services
| Status | Since | Service Affected | Details |
|---|---|---|---|
 | Tue, 18th June 10:45 | Avaya AXP | There is currently an issue with Avaya AXP softphones that can cause calls to drop. This is affecting the Service Desk line and other contacts that have moved to the new system. As a workaround, please use our Live Chat service or submit a ticket via our Self Service Portal. The issue has been raised with the Telephony team and they are currently investigating. |
| Wed, 24th April 14:31 | Student RDP PCs - connection issue | We are investigating an issue where people sometimes experience a problem trying to connect to an RDP PC. After clicking on 'connect', they see this message: 'The number of connections to this pc is limited and all connections are in use right now. Try connecting later or contact your system administrator'. Please use an alternative pc. |
Scheduled maintenance / Services at risk
| Status | Start | End | Service Affected | Details |
|---|---|---|---|---|
| No current news items. | ||||
Recently resolved issues
| Status | Resolved | Service Affected | Details |
|---|---|---|---|
| No current resolved issues | |||
Please note this table is only updated in office hours (8am - 5pm Monday to Friday)