If you require advice on a specific matter please contact the CiCS Helpdesk on 0114 222 1111. The CiCS Helpdesk telephone service is available Monday to Friday, 8am - 6pm.
You can also use the link below to search the CiCS Knowledgebase, submit new queries to the CiCS Helpdesk and manage your existing queries. This service is available 24/7.
If you have a comment, compliment or complaint about one of our services or CiCS in general then please use the feedback form linked below.
CiCS are keen to continually improve our services. We run a programme of service reviews that you can contribute to. Please visit our Consultation webpages for more information and the results of previous service reviews.