The University of Sheffield
Corporate Information and Computing Services

 CiCS Service Status

The table below shows planned, potential and actual service failures and maintenance. Please note that this table is updated only in office hours (8am-6pm Monday to Friday). You can now follow us on Twitter.

Problem happening now At risk or scheduled maintenance Everything working now
Problem is happening now At risk period or scheduled maintenance Everything working now
Status Date / Time Service Affected Incident details
Start End
Problem happening now Tue 21st May
12:00
Unknown MyPC unavailable The MyPC booking system is currently unavailable whilst we explore a solution with our supplier.

CiCS apologise for the disruption to service and to help you work around the issue we've put further details here which will be updated as and when we have further information.
At risk or scheduled maintenance Wed 22nd May
07:30
Wed 22nd May
08:00
Langsett Restart The staff server Langsett will be restarted to cure problems relating to creating AFP connections.

Both CIFS/SMB and Novell Client connections are still working without problem, AFP users (mainly mac users) are advised to connect to Langsett using SMB rather than AFP.

Instructions to do so can be found here.
Everything working now Sun 19th May
10:00
Sun 19th May
22:06
Mappin voice and data services at risk This maintenance period has passed.

Due to maintenance work by EFM, all voice and data services in the Mappin area will be at risk.
Everything working now Sun 19th May
09:30
Sun 19th May
22:05
Student Computing Rooms This maintenance period has passed.

Due to maintenance work by EFM, the computer rooms ME03 and ME04 in the Mappin building will be unavailable.

This information was retrieved on Tuesday 21st May 2013 at 19:33.

For any general comments about our service, please use the feedback form on the left. If you are currently experiencing problems, please contact the CiCS Helpdesk on 21111.

Alternatively, to use the CiCS Helpdesk Self Service, log in to MUSE, under the SSiD (or Staff Applications) tab you will find the CiCS Helpdesk channel.

See also: Library eResources service indicators